Some of these have been funny, but if you listen to the clips on this one, it seems appropriate to me. She went to a business, they took her order, they did not give her what they promised. That is a crime as I see it, fraud. You can not take someone’s money for a product and not deliver it. So she called the cops.
She does not sound like she thinks it is the most important call of the day. But what is one to do when someone commits a fraud against them? I think you call the cops. Maybe she should have called the regular number. Perhaps they would have asked her to come down and swear out a complaint. But 911 is pounded into the public’s brain, she call them after a crime was committed against her.
You don’t call 911. You file a complaint elsewhere. Thee 911 system is for medical and other life or death situations. Suppose your child was choking and you called 911 but that line was busy or the response time was taking longer because of this call? Do you get it now?
A crime ... for a $1, maybe $2? For the love of pete ... don't enable these people by agreeing with them. Call Mickey D's corporate headquarters and they will probably send you coupons for ten times the amount. You don't call 911.