And if you’re working in IT it’s your job to help them learn.
I swear, you wonder why people have this stereotype of a IT person, so many of you follow it to a T.
That is *way* too broad a brush to be painting with. I work in IT, and it hasn't been my job to help anyone in several years. It's like telling a neurologist to fix your foot because he's a doctor. Different areas.
Is it the job of the phone company to teach employees how to use a phone? Is it the job of the maintenance department to teach a an employee how to use a light switch? You would say that these are such basic tasks that any person should know how to do them to be employable in the first place.
Well, I've personally seen people who are that ignorant when it comes to computers. I've seen people who were hired as a receptionist and they didn't even know how to double click with a mouse. I've seen other people who didn't know how to copy and paste. I once told someone to reboot their machine, and they promptly turned off their monitor and turned it back on, and YES, I DO attempt to teach people when I encounter such deficiencies. When a job asks for "computer skills" as a requirement, all of my above examples should make someone unemployable.