I’m with you there. BB customer service stinks.
And this is why I spend days researching equipment and electronics before I purchase them.
The only thing I ever bring back to the store is my old golf clubs, but that’s just for trade in towards a new club.
Next time you’re complaining about the cost of goods, remember this story, it’s guys like Jimmy that make us pay more.
And don’t tell me to hate the game, not the player, that’s a joke. Stores put those policies in place for honest consumers that actually have to return something because it wasn’t right or didn’t work as intended, not for scum bags to abuse. I don’t consider that a cost of doing business, I consider it fraud and theft.