We had a woman who tried to return a dress she wore to a wedding which smelled like cigarettes, booz AND had a cigarette burn in it, BUT it still had the tag...dah...and she actually thought she would get her money back.
If you want to study insanity get a job in retailing.
I was working for a large outdoors store chain, running the bicycle department. A guy brings in a strangely bent bike and proceeds to launch into the typical "just riding along" story. I listened patiently until he wound down, and then casually asked "How badly was the garage door damaged?" Before he could catch on he answered, "Not too bad."
Busted.
If you want to study insanity get a job in retailing.
I was thinking the same thing - my wife used to work in retail before we had kids. She managed a few well known chain clothing stores.
They had liberal return policies that drove her crazy - people bringing back dirty clothes, smelling like smoke, clearly worn.
Just for sanity's sake, she would press them as to whether or not it was previously worn, and the customer would usually lie. They knew they would get a refund. But she tried to get a little satisfaction in making them think about it.