From months I could not retrieve my messages and had to go by my daughters office to have one of the young girls there pull them up for me. They had written down my password because I kept forgetting it until they changed it to the last for numbers of the phone number.
I once got a new cell phone and asked one of my kids, “How do you dial this thing?” Blank stare.
“Dial?”
We have had cell phones in our family for, what, 10-12 years now? Anyway, Mr. RightField *STILL* sweetly says, "How do I get my messages off this thing?" Each time he gets a message, it's like the very first time. Bless him. Just yesterday, on his fairly new LG phone, when he tried to get a message, he ended up setting the alarm clock for 4:31AM.... which of course, we didn't know he had done until 4:31 THIS MORNING .... sigh.