There should be no reason to have to explain anything. Most service calls and shop visits are now for malware removal, viruses, etc..
Take those away, and the only thing left is a hardware failure. I have a few linux machines now (Debian) and there is really not a lot of thinking or understanding to do after they are set up. I just turn them on and use them. Crashlessly.
Dude, you can't just invent new words.
Or can you? Hmmmm.