If I worked at a store, you couldn’t make me follow a suspected shoplifter outside.
That is because you are rationale and sentient...something many of the bubbas working loss prevention are not. The real pros in the field are few and far between. There is good training available but either the stores do not present it or it goes in one ear and out the other. I tend to think the latter is the case given the litigious society we live in.