[tacticalogic]

All that matters is that the company gets rich serving the customer via the sales rep.

The IT is worth his paycheck only if he can serve the sales rep.

That's the kind of IT that keeps spammers in business.

[expat_panama]

...serve the sales rep.  

That's the kind of IT that keeps spammers in business...

Hmm  Coming from a career as a design engineer I see your point. 

Some say that a firm can survive a bad engineer dept. but not a bad sales force.  I'd counter that the bad engr firm just goes out of business, but the bad sales company gets bought out and just the sales group gets dumped.