I have my own top ten things IT doesn’t want you to know.
1. Your backup tapes haven’t functioned for a year.
2. Microsft Really Does Suck, but its main function is IT job security.
3. A barebones system is just as good and cheaper for most desktops.
4. Everyone knows everyone else’s passwords. There is no security.
5. Microsoft Office costs a Bundle.
6. Mysql is free, Oracle and SQL Server want your first child.
7. You really do need the command line.
8. IT knows all the porn sites you’ve been cruising.
9. You don’t get spyware from Amazon.com, you get it from Russia.
10. Since high school kids can now do IT, you now have a high school quality network.
and just for kicks
11. The Indian help desk is not only hard to understand, they really have no clue what they are doing either.
LOL!!
Well, of course. Do you think I'm gonna waste my time finding those sites by myself? Efficiency, my FRiend. Efficiency.
1. Your backup tapes havent functioned for a year.
Nobody ever got fired for "bad backups." They only ever get fired for "bad restores." Which is why I schedule a test restore once a month, about 100MB or so, and then compare the restored files to the original.
3. A barebones system is just as good and cheaper for most desktops.
Key word is MOST. The nice thing about generic systems is that they're cheap enough to keep a few spares around. However, don't even think of replacing a quality business desktop with a solid on-site warranty with a "clone" in a mission critical application - Like PAYROLL. People get grumpy when they find out that their paychecks are going to be late. And don't even think of scrimping on servers.
7. You really do need the command line.
The best thing about all the different windowing user environments (Windows, OSX, X11, etc) is the fact that you can have dozens of command lines open at once!
10. Since high school kids can now do IT, you now have a high school quality network.
Unfortunately, this is the case more often than not. Many years ago (about 1990, I think), I went to a school district to set up a network in a school. When the principal saw my companies bid for the labor, at $75.00 an hour, she told us that she could hire a lawyer for less! My response was, "So get your lawyer to set up your damned network!" My boss dropped my rate down to $35 an hour, and I was told that I would be done after 10 hours of labor, whether the network was completed or not. It wasn't, and after they spent the next 3 weeks trying I was brought back out to finish up the network at $75 an hour. Doing things right costs money too, but usually a whole lot less than having to come back and fix things... Remember the hourly contractors' creed: "Any job worth doing right is worth doing 3 or 4 times!"
Mark
11. The Indian help desk is not only hard to understand, they really have no clue what they are doing either.
I heard this "one sided conversation" last week with one of my co-workers: He was on the telephone trying to deal with our AT&T co-location site in Dallas: So of course, he was talking to India...
"Look, I'm afraid that I'm having trouble understanding anything you're saying. [short pause] No, louder is not better!"
Mark