I believe as the legal agent of the borrower the loan broker will now have a duty to get them the best loan, not the one with the highest commission for them. Granted they will still have wiggle room. Only fools trusted their loan broker anyhow. Would you trust a car salesman?
Expecting the bank to act as the agent of the borrower is ridiculous. They are required to be at arms length and are obviously interested parties.
I’m in this business.
I educate people enough that even if they don’t use me in the future, they’ll remember what I taught them.