Amtrak is absolutely the worst when it comes to dealing with passengers and emergencies.
Several years ago my family decided to take the train down the west coast. On the way back, we hit a semi truck/trailer and nearly derailed. It was pretty scary. The driver of the truck was killed.
What did Amtrak do? Instead of taking the passengers off the other side of the the train, they take them off on the side and parade us all right by the dead body. My son was 10 and had never seen anything like this before. Then they let us stand in a dirty radish patch in 100 degree sun for nearly 9 hours before they could get another train to take us back to LA.
When we got in, there was no help for us. No hotels set up, no information, nothing. My husband was very upset and when he complained they threatened to have him arrested.
Yup, Amtrak is a farce!
That is disgusting.
Sounds like Amtrak is like Greyhound well one does take you to another on the routes so they must be related.
Is Amtrak run by the Govt?
I'd like to point out that there are many, many people who want your health care to be ran by the same people who run Amtrak.