Well, I’ve owned a cellphone for four years, and have yet to call customer service even once.
I wonder if these high-maintenance customer have anything else in common?
I don’t blame Sprint. I have never called them regarding my service or bill.
Exactly. According to Sprint, these people were logging in 40-50 calls per month. That’s more than one call per day on many occasions. The tip-off to me was that the people Sprint is cutting loose were said to often times request information on other user’s accounts. Hmmmmm. It reminds me of a lot of the type of people I see come into Judge Judy’s courtroom (i.e. losers).