[dragnet2]

Or perhaps the Americans were demanding ludicriously high wages and less work or threatening to unionize or a dozen other things.

It's the employees fault. And Americans can't hear well enough to understand Dells India support staff.

Dell should just relocate to India and solve these problems.

[utherdoul]

a billion customers many starting to get rich enough to afford personal computers, If I were dell I’d certainly be looking at the possibility in the next ten or fifteen years.

And yes its been employees wanting higher wages then their labor is worth and wanting to live well beyond their means, AND politicions who back such things which make outsourcing so attractive.