It costs less to set up a tech center in India than the U.S. Hence, it brings the company’s operating costs down.
It’s the same moronic complaint I hear on thread after thread. People want quality, but are unwilling (or unable) to pay for it. They complain about cheap crap from China, yet do nothing to support U.S. businesses.
Shoes, for instance. Two shoemakers in the U.S. — Alden and Allen Edmonds — make the finest mens shoes anywhere. Given proper care, they will last a lifetime. A pair costs between $300 and $500. Do people buy them in any quantity? No, because they’d rather buy 10 pairs of cheap Chinese shoes for $60 apiece over several years from the Chinese