About two weeks ago I went to the nearest Circuit City store, found what I wanted on display and decided to buy it. There wasn’t a boxed item on the shelf. I looked all over the store and couldn’t find an employee to help me. As I was leaving a young woman standing at the door asked if I found what I wanted. I told her that I was leaving because I couldn’t find help. I don’t know if this is typical but in this case CC lost a sale.
Same thing happened to me at BJs. An unskilled salesperson would be a step up from no salespersons.
I know how you feel. Nothing irritates me more than a bunch of employees who know absolutely nothing about the products. I went to purchase some shocks for my truck a while back and the salesperson brought out one shock. She did not know that there were four of them on a vehicle. One of her coworkers had to explain it to her.