[FreedomOfExpression]

I purchased one of their worthless top-of-the-line warranties on a $3,000 laptop computer. I was assured by the salesperson that the warranty covered everything short of an act of war. Wrong. It was no where near what the salesperson had described.

Same thing happened to me at Best Buy with a $1200 Notebook computer. Wasted 4 months going back and forth with the store, the 3rd party company handling the warranty, and Best Buy Corporate.
The store manager did finally give us an "equivalent technology" replacement for the 2 year old computer, because he felt we had been ripped off, too.

[jwpjr]

When I bought the laptop I emphasized to the salesperson that I am a very active freelance photographer and the laptop is an important piece of my equipment since I do all on-location shoots and need to review my shots at the time of the shooting. I told him that I carried it around all over the place and it gets LOTS of use and potential abuse so I wanted a warranty that would cover anything short of intentional abuse. He assure me the warranty would be exactly what I needed. Turns out he sold me an extended warranty that didn’t cover anything not covered by the maker’s warranty, and didn’t even become effective until the two years of the maker’s warranty had run out! What a giant PITA.

The computer how sits mockingly on a shelf in my office and is never used.

I would advise against anyone buying anything at Circuit City. They simply don’t have a clue about how to provide good customer care and service.