"The complaint included an e-mail message, which Cerqueira said is from an airline official, stating, "Our investigation has revealed that our personnel perceived certain aspects of your behavior, which could have made other customers uncomfortable on board the aircraft."
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Maybe he acted suspicious deliberately, precisely to get kicked off so he can sue.
This was the topic for discussion on our Boston radio station this morning. Evidently, he arrived at the airport early and asked to have his seat changed. He wanted an exit row for more legroom. He boarded the aircraft and went to the lav, sat down and took out his laptop. The 2 Israelis focused attention on themselves when they told the pilot while boarding that it was going to be a great flight and wishing all the passengers a Happy New Year. When the authorities approached the row, they were all sitting in ,Cerqueira had fallen asleep.
Frankly, it doesn't sound like he did anything wrong.