[Ready4Freddy]

'Service' is a term academics use to denote serving on committees, etc. She's just using it as a verb. And whining, as you point out. ;>)

What exactly does she mean by "serviced" to fix a problem.

[Alia]

Thank you, Ready4Freddy; I didn't know this.

So, what she's really saying is:

I’m working on a culture initiative when I should be doing research,” says Holloway. “Of course you want a chance to make your campus better, but at what cost? When you are "on a committee" (her word: serviced) to fix the problem and you are also the victim; it’s a double duty.”

Her referencing herself as a "victim" is problematic. Is she a victim because she has to be working in an oppressive environment with oppressors? Or, does servicing this committee mean she has to put up with minorities complaining that "equality" isn't moving fast enough. Also in reverse: she has to put up with white students complaining.

I can't tell from her very obscure wording.

Still, she makes good money and with superb perks. I hardly ever hear professional business women or men complain like this, no matter what amounts of work and hours are required.