[paulat]

I click on "Personal Experience" and I don't get nuthin'.

Might be just me.

[Guenevere]

It's not just you....I can't get it either.

And FWIW, the previous poster has it right.

I can't imagine my aged grandmother not being personally met when she got off the plane.

I know there are new rules, but I recently saw a woman allowed in the line to meet a child....

Surely....surely this man should have thought of this if he's as intelligent as he says!!