If I carried a letter for the store managers, it would be one I carried all year long and it would be about RUDE sales people, especially the ones who talk on their cellphones while they ring you out.
LOL
Seems everyone is girding his loins for CHristmas shopping. I don't mind it so much now that our mall has Starbucks.
But I prefer shoppig in stand alone stores and on the internet.
Socks are a great gift this year. Go to Joyofsocks.com for great socks.