Or 'directing' the pilot. The eyewitness accounts I'm hearing make me more suspicious, not less. Now eyewitness accounts can be sketchy, and I'll wait for the official word, but how often do planes really crash into any city building, anywhere? I'm really curious. It seems not too often. Especially given that it was a larger plane, not a helicopter or 2 seater.
A few years ago a small plane crashed into a building in Tampa. A teenager was flying the plane. Everybody kept saying it wasn't terrorism. But when the truth emerged the kid's hero was OBL.