What a load of total BS!! The only people who "act out" and become "extremely frustrated" are lowlife, selfish, losers who feel they are entitled to whatever they can get because even when bad things happen that are nobodys fault, somebody has to PAY. It's vile and disgusting. People like the Browns are ungratreful slime. How utterly appalling.
I agree with you 100%. Stop making excuses for TRASH. That's what's wrong with the "system". They were ungrateful and disrespectful. Period.!!!
Nana