Nonetheless, I've read that long-term contract prices are up from last year and when combined with increases in uncontracted gas, most customers should see a 30-50% increase in their heating bills. But this will not be the huge crisis that some (commodity traders?) are loudly predicting.
That's true. Some firms habitually lay in contracts several months in advance. They have lucked out this time and got a relatively good price. Some airlines locked in supplies way in advance and aren't in big trouble at the moment; other airlines didn't contract so far in advance and have gotten burnt to the point of bankruptcy. It's a tradeoff because it commits funds. Most businesses would rather not commit funds so far in advance.