I just had the cable replaced to my home on Saturday because RR said it wasn't doing the job . . . perhaps they don't even know what was happening in the bowels of the internet.
But at least I have a new cable . . .
I guess RR was affected quite a bit. Things are fine now, but it seems there is another deadline and if it happens again, I can see government stepping in, which is a big mistake.
If these companies don't pull their heads out of their rear ends, then government is gonna do things neither will like.
Yeah, I used to love that when I was on Cox many years ago. No matter what I called about, they'd send out a "cable" tech to check the signal level on the line. Even though all of the lights were sync'ed on the cable modem and I could reach their web site, the fact that I couldn't get any e-mail must mean the signal was bad on the wire. That's when I immediately started demanding to talk to a Tier 2 or Tier 3 as soon as they answered the phone...