Looks real on the ABC news site. But this was left out... comes before "Kennedy didn't hesitate."
"So the operating officer, Matthew Rocco, offered what he had proposed to his other clients: He could redirect calls to the company's offshore site in India, in a city north of Mumbai."
Sounds like a reasonable plan to me, and it appears to have worked.
Mumbai is the southern most part of a peninsula on the west coast of India, not much that's offshore and north of there...