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Texas Emergency Hurricane Hotline Outsourced to India
ABC News ^ | 9-28-2005

Posted on 09/29/2005 6:19:46 AM PDT by Cagey

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To: Syberyenta

Well, then you would need a working communications room, fully operational in an area outside of the zone affected by the hurricane, and you'd need to gather evacuees and teach them how to use the equipment in a very short time. This was a fully-operational, staffed call center out of harm's way, already connected to a local business, ready to operate at a moment's notice. Seems reasonable to me... or am I missing something?


21 posted on 09/29/2005 7:56:24 AM PDT by Chanticleer (Education without values, as useful as it is, seems rather to make man a more clever devil. Lewis)
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Comment #22 Removed by Moderator

To: Battle Axe

The bag is made in China. The sand is 100% all American.


23 posted on 09/29/2005 7:59:49 AM PDT by Killborn (God bless the rescuers, God bless the Commander in Chief, and God bless America.)
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To: juntos

Well, at least you had his name, so you could report your bad experience to the company using the call center. :-)

My experiences with call centers (primarily for computer problems) have been okay. Not thrilled with the service for the most part, but not bad. It would be wonderful if we could staff call centers here with intelligent, well-spoken helpful Americans -- but most of them wouldn't want the job unless it paid big bucks.

I actually answered phones for a mobile vet service when my oldest children were babies. The pay wasn't great, but I could do it from home with current phone technology. Fortunately, most people didn't mind the screaming baby in the background, and I was only taking messages, not giving important information or advice. Still, it might be an idea for some homebound people.... Does anyone know if that's been tried?


24 posted on 09/29/2005 8:11:09 AM PDT by Chanticleer (Education without values, as useful as it is, seems rather to make man a more clever devil. Lewis)
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To: Syberyenta

"Why couldn't the call centers be staffed with
American evacuees who needed jobs?"

Have you ever been in a call center? They are not built in a day. Also, you would have to deal with getting phone lines into the center, as well as other infrastructure.

I hope that ABC News is not implying that the distance of the phone call mattered.


25 posted on 09/29/2005 8:50:25 AM PDT by EQAndyBuzz (Liberal Talking Point - Bush = Hitler ... Republican Talking Point - Let the Liberals Talk)
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To: Cagey
Image hosted by Photobucket.com
26 posted on 09/29/2005 9:20:46 AM PDT by Conspiracy Guy (Ponce de Leon is coming here to look for the fountain of dumb. The DNC is his first stop.)
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To: Laura Earl; WhyisaTexasgirlinPA; xsmommy; VRWCmember; dixie sass; secret garden; Gabz

Ping


27 posted on 09/29/2005 9:30:56 AM PDT by Conspiracy Guy (Ponce de Leon is coming here to look for the fountain of dumb. The DNC is his first stop.)
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To: Conspiracy Guy

Hey! I represent that post! ;)


28 posted on 09/29/2005 9:32:20 AM PDT by secret garden (<= easily amused)
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To: M. Espinola
Is there anything left which is not outsourced?

Can we outsource Congress?

29 posted on 09/29/2005 9:33:33 AM PDT by FreedomCalls (It's the "Statue of Liberty," not the "Statue of Security.")
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To: secret garden

Gotta love it.


30 posted on 09/29/2005 9:34:22 AM PDT by Conspiracy Guy (Ponce de Leon is coming here to look for the fountain of dumb. The DNC is his first stop.)
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To: Chanticleer

Mumbai is the southern most part of a peninsula on the west coast of India, not much that's offshore and north of there...


31 posted on 09/29/2005 9:37:08 AM PDT by 30 something american (never argue with idiots, they'll bring you down to their level and beat you with experience)
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To: Cagey

32 posted on 09/29/2005 10:07:22 AM PDT by hatfieldmccoy (Satan has a new name and it is Islam)
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To: Cagey

Now if we could send the hurricanes there, too...


33 posted on 09/29/2005 10:12:04 AM PDT by GSlob
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To: Cagey

Hurricane calls outsourced....

This seems just sad to me.


34 posted on 09/29/2005 10:35:59 AM PDT by Cedar
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To: Conspiracy Guy

Good one!


35 posted on 09/29/2005 10:37:53 AM PDT by Laura Earl (Fitness is a journey not a destination.)
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To: Laura Earl

I had to share.


36 posted on 09/29/2005 10:59:59 AM PDT by Conspiracy Guy (Ponce de Leon is coming here to look for the fountain of dumb. The DNC is his first stop.)
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To: BlazingArizona

hahahaha!You're sooo cool, blazing AZ


37 posted on 09/29/2005 11:06:22 AM PDT by katya8
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Comment #38 Removed by Moderator

To: Battle Axe

I'm not a big fan of it too. But as long as we don't outsource all manufacturing, we should be fine. We must never forget how to build stuff.


39 posted on 09/29/2005 11:20:40 AM PDT by Killborn (God bless the rescuers, God bless the Commander in Chief, and God bless America.)
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To: Conspiracy Guy

I had seen that pic without the mastercard parody ad words. The caption just said something to the effect of "leave it to the Aggies to hang plywood on the wrong side of the windows in preparation for hurricane rita".


40 posted on 09/29/2005 11:28:26 AM PDT by VRWCmember
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