If so, there is no excuse for this. They should loose their certification/licenses. Bless the one that stayed.
Another part of this story I don't like... my mom is in a personal care home (residential home with round the clock care... smaller numbers than nursing home... there are 4 residents)... any way, we have to sign that we will get her in a situation like this. If we don't get her within time for the home to evacuate her we pay all expenses plus a fine. Bottom line is... they get her to safety. There is responsibility on family and on the residential home to ensure the safety of these vulnerable human beings. For crying out loud.