[gov_bean_ counter]

Tips are now an entitlement and not a reflection of the quality of service provided.

[Skooz]

Tips are now an entitlement and not a reflection of the quality of service provided.

Well said.

I am a big tipper. I have been known to tip in excess of the price of the meal for excellent service. But under no circumstances do I tip under 15%, even if the service is lousy.

But I refuse to frequent restaurants which include the tip in the price of the bill. The tip is OPTIONAL. That's why it's called a "tip." It's a little something extra to show appreciation for good service.

[Bernard Marx]

Tips are now an entitlement and not a reflection of the quality of service provided.

Exactly. And making them part of the overall bill is probably a more honest way of doing business than trying to maintain the "To Insure Promptness" fiction. If the service is bad, go somewhere else in the future. If they lose their jobs the waiters will get the message.