The response I received to the e-mail
Thank you for contacting us regarding GM pulling our advertising from the LA Times. We appreciate you advising General Motors of your support. We are happy to have our loyal customers stand behind us.
GM decided this week to cease advertising in the Los Angeles Times based on strongly voiced objections from our dealers in California about factual errors and misrepresentations in the Times editorial coverage. We recognize and support the news media’s freedom to report and editorialize as they see fit. Likewise, GM and its retailers are free to spend our advertising dollars where we see fit. Again, we appreciate your support during this time of possibly unfavorable media coverage.
If you have any product or dealer related questions or concerns, feel free to contact our General Motors Customer Assistance Center at 1-800-222-1020 Monday through Friday between 8:00 a.m. and 11:00 p.m., Eastern Time.
Again, thank you for contacting General Motors.
Sincerely,
Ms. Susannah Krug
Customer Relationship Manager
General Motors Customer Assistance Center