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Within five years predict a fundamental change in society's response to witnessing events. New model cellular phones have video camera; just as this article was highlighted because of the video capture, we as citizens will have the capability to video the event and even send it through the cellular network. The 911 operator would be able to see the action, or could also be sent to your local news agency or even your lawyer.
I believe this technology will significantly change open behavior in society.
That makes sense. At least one would be able to capture the event and have some sort of evidence etc.