I believe that, before 9/11, someone in security at Logan had grave concerns that he couldn't get anyone at MassPort to listen to. He appealed to Kerry (and possibly Kennedy) to see if he could intervene. No response.
I'm in MA, and as far as I know he's never done anything for anyone who can't do more for him. Even his constituent services (a big part of Kennedy's popularity -- Kennedy's are excellent, I hear) are non-existent. From Kerry, you don't even get a reply, never mind help.
If Kennedy's constituency service is so great, how come he didn't response to my letter on same sex marriage?
Re your #157, thanks for the information. I've got some digging to do on this, and any pointers FReepers can pass along are very helpful.