[chachacha]

Well let me add my Two cents about Dells Technical support

IF YOU CAN'T SPEAK ENGLISH GET OUT!

[1rudeboy]

Or, if you don't like it, don't buy Dell.

[DeFault User]

IF YOU CAN'T SPEAK ENGLISH GET OUT!

Most of the Indian contacts I've had speak grammatically correct English. The problem is that their accent is so thick that they are difficult to understand. It's especially frustrating when you are trying to follow instructions given over the phone.

[all4one]

Anyone I call for support (banking, computer, utilities etc.) at a U.S. company has a need to speak English. I will politely tell the worker that I cannot understand them; and that I MUST speak with someone whom I can understand.

And woe to the non-English speaking telemarketer that calls my home!!!