Gee, I'm shocked. For months all the industry experts have been telling us this offshoring was a one way street. An irreversable trend we'd just have to accept.
Meanwhile, a few of us in the IT industry who actually see this stuff up close and personal have been telling folks this is a fad, and predicting a bounce back. If the quality in phone support wasn't good enough, don't fool yourself into thinking complex engineering is faring better.
The long term role of India and other offshore solutions will be to make up for labor shortages. In quality and productivity American work is still superior.
Meanwhile, a few of us in the IT industry who actually see this stuff up close and personal have been telling folks this is a fad, and predicting a bounce back.
Can you even imagine what a nightmare farming out software development to these places is like?
You are correct it is a fad. The customer wont tolerate it.