[Rudder]

I wrote them a well-reasoned and courteous-but-scathing dennouncement. From their reply, I'd gather they were under siege: (quote from Red Cross e-mail reply)

Re: God Bless America

Due to the extraordinary volume of e-mail we have received, it may take 8-10 days until we are able to respond, and your patience is greatly appreciated.

[Timesink]

Due to the extraordinary volume of e-mail we have received, it may take 8-10 days until we are able to respond, and your patience is greatly appreciated.

Five bucks says you either never get a response, or get a form email. They're not taking 8-10 days because they're actually deigning to even read the complaints; it's just that they've gotten such a gigantic grass-roots response of anger that it's going to take them that long to separate out the "regular" email from all the protest emails.