As I see it, their "policy" is to abide by United States law and that some goomer within the company--either honestly or intentionally--either misinterpreted or misapplied that law. I'm obviously reading the situation quite differently than you. I don't see any evidence whatsoever of an anti-gun policy here. None. If I did I would be wholeheartedly joining in the chorus of boos.
MM
As I see it, their "policy" is to abide by United States law and that some goomer within the company--either honestly or intentionally--either misinterpreted or misapplied that law. I thought their order processing software was flagging customers with hotwords like "combat" in their company name. What am I missing here? Are you telling me that it was not an automated action taken by their order processing software? You're telling me that it was some individual who personally decided to flag the transaction because he saw the word "combat"?
If so, I must say that your theory strains credulity.