We don't have a Kroger any more. The employees got the bright idea to go out on strike back during the nationwide strike. Kroger closed the store. Hehehehe. Every time I drove past those strikers I'd yell, "The store will close!" I already knew the store was barely hanging on after Wally World Super Store opened down the street. I didn't think it was a bright idea to go on strike.
I was devoted to Big Bear which now has gone out of business. Kroger remains, but Wal Mart is building two superstores which will open this fall. Kroger workers have 'an attitude' which I never found at Big Bear. They seem to take lots of breaks (what is it, one per hour?). I never noticed that at Big Bear, EVER! Kroger will reluctantly 'bag' my groceries at the counter, but expects me to load them myself into the cart to head to the parking lot. Big Bear offered to take my groceries to the car for me if I needed them to do so, which I never accepted; I did not need that service, but I appreciated the offer.
When the Wal Marts open, I will not darken the doors of a Kroger again. I guess the 'strike' gave those at Kroger's the confidence that the employees somehow 'won', but in my opinion, the employees lost the battle. They may have won against management over 'healthcare' and retirement, but they did not win me over regarding customer service or attitude.
Welcome Wal Mart. Thank you for coming to our town!