#1 The VA has an “Ask a Nurse” line that has always answered for me in a minute or two. Tell them what your symptoms and they will make a recommendation. In my case it was “Go to the ER now.”
#2 Go to the ER - either at the VA or at your closest hospital. If your symptoms are reasonable, the VA will cover the expenses for the other ER.
Race, if you weren’t talking to a telenurse you were talking to the wrong person.
I’ve been in this situation twice and both times was told to go to the closest ER. All the bills were paid.
The following info is for all vets reading this:
On your card it informs providers to send their claim to:
WPS-VACAA
Box 981646
El Paso, Tx 79998
The address where the bill will get paid for sure is:
VISN - 16 CFU
Box 320164
Flowood, MS 39232
601-933-7700
Race, at least you’re getting treated but it doesn’t sound like it’s being done right away. When I’ve gone to the VA ER I was seen almost immediately. Maybe the Houston VA is better than others.