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To: mpreston
Actually desktop support and LAN admin can be done from remote sites.

Maybe so, but there are some things that just cannot be done from remote control- hard drives crash, printers die, monitors need to be fixed. Plus, being able to provide such remote support may end up costing more than an on-site tech. You need to provide a high speed connection to the network, long distance phone calls would have to be made... I'm not saying you can't do a lot of administrative work using VNC or SAN, but all in all, I think most IT departments would see exporting admin and desktop support positions as more expensive than hiring a recent CS grad here in America. Regardless, this is still good news, and a step in the right direction...

140 posted on 09/22/2003 3:11:43 PM PDT by Lunatic Fringe
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To: Lunatic Fringe
I agree, some things do require local support but in general the ability to remotely manage servers and data has increased significantly. Add to that the redundancy built into both servers and storage and you have a system that when it fails it just calls home. Sometime later a field repair person shows up and swaps out the problem.

As for H1B visas reduction being good news I'm not convinced. It might result in a small increase in local hiring but in general it doesn't address the real problem, the imbalance between the cost of business in the US and the cost of business overseas. It doesn't have to be the same but it can't be as disconnected as it is now. California is the primary example of these economic dynamics at work. The only difference is for California lower business cost are as close as Nevada, Arizona, Idaho, Colorado, Texas, Kansas, Missouri, ....
152 posted on 09/22/2003 3:31:46 PM PDT by mpreston
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