[Hila]

Not again, with her intolerable bad manners, and why did the crew put up with her? There are rules and they should apply to everyone - especially to those who want to break them.

[Liz]

.........why did the crew put up with her? There are rules and they should apply to everyone........

Her histrionics put the crew into a difficult position. It was easier for them to accede to her self-serving demands than to invoke "rules" to the out-of-control, ranting idiot. She apparently firmly believes she's royalty and that rules don't apply to her.