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Tesco tests spy chip technology (tracking customers in stores and beyond)
The Guardian ^ | July 19, 2003 | Alok Jha

Posted on 07/20/2003 9:02:58 PM PDT by FairOpinion

The supermarket chain Tesco has admitted testing controversial technology that tracks customers buying certain products through its stores. Anyone picking up Gillette Mach3 razor blades at its Cambridge store will have his or her picture taken. The Guardian, alerted by Katherine Albrecht, director of US-based Consumers Against Supermarket Privacy and Invasion and Numbering, to the use of the smart electronic tags, has found that tags in the razor blades trigger a CCTV camera when a packet is removed from the shelf. A second camera takes a picture at the checkout and security staff then compare the two images, raising the possibility that they could be used to prevent theft.

"Customers know that there are CCTV cameras in the store," said a spokesman for Tesco. He went on to insist that the aim of the trial was to provide stock information and not security, but the manager of the Cambridge store, Alan Robinson, has already described how he presented photos of a shoplifter to police.

The trial uses radio frequency identification (RFID) in which tiny chips can communicate with detectors up to 20ft away. The chip can then return information - anything from a unique serial number to more complex product details. Or, as in Tesco's case, it could trigger a camera.

Retailers have hailed the technology as the "holy grail" of supply chain management but civil liberties groups argue that the so-called "spy chips" are an invasion of consumers' privacy and could be used as a covert surveillance device.

The technology is mostly used to track batches of products through the supply chain. But manufacturers want to go a step further and tag each individual product: everything from yoghurt pots to clothes.

One potential problem with RFID tags is that they can still work long after the product has been bought. If the tags become as ubiquitous as the manufacturers would like, people could be bristling with the chips in clothes and possessions. Anyone from police to potential thieves could work out exactly what they carry. Manufacturers, however, insist that the chips can be disabled at the point of sale.

"You can disable the tag by erasing the data on it and this can be done at the checkout," said Jon Parsell of Bedford-based RFID Components, which supplies RFID systems to retailers.

Transport for London is also using RFID-style chips in its new Oyster smart cards to allow users to travel around the tube network. The intention is that registered users will have information such as their names and addresses stored on the cards, which would eventually replace season tickets.

A spokesperson for TfL said that the entry and exit points of each journey made by Oyster users were recorded and that, technically, it would be possible to track people through the tube network. Nicole Carroll, marketing director for TranSys, the consortium responsible for implementing the system, told the Guardian that all the journeys made by a user would remain stored in a central computer for the lifetime of the card.

Barry Hugill of Liberty expressed concern about "function creep" - information recorded for one purpose and used for another. "We want quite clear legal guidelines as to what information companies, government agencies, local authorities are allowed to glean [and] what they can do with it," he said.


TOPICS: Culture/Society; Government; News/Current Events; United Kingdom
KEYWORDS: cameras; ccds; customers; privacy; rfid; stores; tracking
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There was an earlier article about this technology's use in the US:

Technology automatically IDs consumers (takes pictures as you buy a product)

Some people were skeptical, but here is another supermarket chain in the UK, which is testing the chips.

Note they can track what you buy, take pictures AND track your items even in your home.

1 posted on 07/20/2003 9:02:58 PM PDT by FairOpinion
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To: The Hon. Galahad Threepwood
"can you point me to one page on that site which talks about these tags controling cameras which take pictures of shoppers?"
--

Here is another article specifically discussing the cameras, from the UK Guardian
2 posted on 07/20/2003 9:04:21 PM PDT by FairOpinion
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To: FairOpinion
Wow, I'm going to have to ask the local Tesco if they're going to take my picture for buying razor blades.
3 posted on 07/20/2003 9:08:08 PM PDT by Prodigal Son
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To: FairOpinion
has found that tags in the razor blades trigger a CCTV camera when a packet is removed from the shelf. A second camera takes a picture at the checkout and security staff then compare the two images, raising the possibility that they could be used to prevent theft.

So what would happen if a confused customer simply picked up all of the razor blades, and then put them all back on the shelf after making several trips around the store?

What if a different customer picked up these same razor blades and decided to put them all back on the shelf, but in different locations throughout the store?

And what if someone else picked them up and decided they didn't want them once they got to the register? Or decided they didn't want them after they paid for them?

4 posted on 07/20/2003 9:09:09 PM PDT by Mulder (Live Free or die)
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To: Prodigal Son
You may want to read the other article, the link to which I posted in my post 1, which has different, complementary details.
5 posted on 07/20/2003 9:09:16 PM PDT by FairOpinion
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To: Mulder
Everyone will be carted off to jail, of course.

So you better be sure you really want a product, before touching it.

And don't forget they can track the product, so as you are taking it home, they can track you.

6 posted on 07/20/2003 9:12:12 PM PDT by FairOpinion
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To: FairOpinion
Yeah, I'm definitely going to have to ask them. We're just a little village so I don't know if they would have it here yet but that's pretty serious.

On a side note- for some odd reason, Gillete razor blade cartridges are an item that is stolen a lot here in the UK. Many stores won't even put them on the shelves, you have to ask and pay at a counter.

7 posted on 07/20/2003 9:19:01 PM PDT by Prodigal Son
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To: FairOpinion
Everyone will be carted off to jail, of course.

On what charge?

Wouldn't the names of those voting for and lobbying for such an edict be public information?

8 posted on 07/20/2003 9:19:07 PM PDT by Mulder (Live Free or die)
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To: Mulder
"On what charge? "

On daring to take a product off the shelf and not buying it, of course, don't you think that's suspicious behavior? ;)

I was kidding, but I wouldn't put anything past them. The NY cops interrogated and ticketed some poor guy who took up two seats on the NY subway in an almost empty train, so why shouldn't they start to punish people to take something off the shelf and don't buy it. ;)

That's so much easier than trying to catch real criminals.
9 posted on 07/20/2003 9:22:52 PM PDT by FairOpinion
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To: Prodigal Son
Gillette is planning to do the same in the US.

Today it's Gillette, tomorrow all products and stores...
10 posted on 07/20/2003 9:24:07 PM PDT by FairOpinion
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To: FairOpinion
We'll have to start wearing masks to go shopping.
11 posted on 07/20/2003 9:27:55 PM PDT by Prodigal Son
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To: Prodigal Son
"We'll have to start wearing masks to go shopping. "

---

LOL But they'll know exactly who you are when you pay with a credit card, check or use a grocery store discount card.

Besides, they can also track you to your home with the chip in the items you are buying.

Privacy is already almost just an illusion and it will get worse and worse, because people are totally complacent.

It's the frog in the warming water theory. ( put a frog into hot water, it will jump out, but if you put it into cold water, then slowly turn up the heat, it will just sit there, until it gets cooked)
12 posted on 07/20/2003 9:34:11 PM PDT by FairOpinion
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To: FairOpinion
On daring to take a product off the shelf and not buying it, of course, don't you think that's suspicious behavior? ;) I was kidding, but I wouldn't put anything past them.

I wouldn't put it past them either.

And many here would be applauding it as "necessary to stop the terrorists".

I guess once they get the RFID stuff implemented, the next step will be the cashless society.

Some would state that would be "the line" for a lot of folks.

13 posted on 07/20/2003 9:37:01 PM PDT by Mulder (Live Free or die)
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To: FairOpinion
Besides, they can also track you to your home with the chip in the items you are buying

Yep. The total control grid, as Alex Jones calls it.

Your every move is tracked, every purchase databased, every decision analyzed.

14 posted on 07/20/2003 9:38:17 PM PDT by Mulder (Live Free or die)
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To: FairOpinion
Oh I can see endless opportunities with this....

The planning begins.

15 posted on 07/20/2003 9:39:59 PM PDT by SledgeCS
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To: FairOpinion
One solution to this is for everyone to go into the store and pick up and move around the razor blades each time they visit. With that much bad data they'll just give up on this plan.
What are they going to arrest you for? Moving around some mechandise?
16 posted on 07/20/2003 9:41:59 PM PDT by lelio
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To: lelio
yep: loitering and vandalism.
17 posted on 07/20/2003 10:40:56 PM PDT by King Prout (people hear and do not listen, see and do not observe, speak without thought, post and not edit)
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To: FairOpinion
I think I'm going to start manufacturing and selling miniature EMP devices.
18 posted on 07/21/2003 2:22:44 AM PDT by Ajnin
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To: All
This is another example of a (I assume) good intention, that has vast side applications that are less benevolent. Personally I think that it is envasion of privacy. If they dont want it stolen, use some other method! Just because a camera looks at it when its picked up, don't mean that it wont get stolen! It will only lead to the costs of the system being passed onto the consumer who does pay for the product.
19 posted on 07/21/2003 2:30:37 AM PDT by abelew
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To: Ajnin
"I think I'm going to start manufacturing and selling miniature EMP devices. "

--

Now you are talking! Excellent idea. Or just a tiny jammer. Then when everyone walks around with one of those, let the try topick up the signal.
20 posted on 07/21/2003 7:57:07 AM PDT by FairOpinion
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