To: nutmeg
Didn't we discuss the two incidents I had with Dell and with Hewlett Packard where I was patched through to tech reps in India? The woman at HP could barely speak English and it took so long for her to arrange a replacement of my speakers. The guy at Dell kept referrring to my system as "dementia" instead of Dimensions. What a hoot! It wasn't very funny at the time.
39 posted on
07/15/2003 10:09:57 AM PDT by
stanz
(Those who don't believe in evolution should go jump off the flat edge of the Earth.)
To: stanz
Reminds me of when one of the new Indian knowlege transfer guys was in the office sitting next to me...he had called our company helpdesk because his email wasn't working, he couldn' communicate to the tech on the other end, so the nice person that I am offered to help..I got on the phone and he was talking to someone from Mexico!!! Our company had just outsourced 2nd tier calls to a call center in Mexico. If only I could have had that on video. I still helped out the Indian even though he was there to take my job...
55 posted on
07/15/2003 4:20:20 PM PDT by
MelBelle
To: stanz
The problem is that there is no free market, because there is no information given to consumers.
PErsonally, i would spend 10% for a good quality American product with American service.
58 posted on
07/15/2003 4:56:30 PM PDT by
rmlew
("Millions for defense, but not one cent for tribute.")
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