They make it sound like "common knowledge" in the restaurant industry.
It is kind of. The way I deal with minorities in my resturant is to try to give them the best service I can. With black people, many times I can tell when they dont believe that they are going to be treated well. I simply try to surprise them with good service. If they have had bad experiences in resturants before, and attribute that bad service to racial difference, then I make them happy that they were my table. Black women without men accomanying them, are the absolute worst. The hostility is immediate; they dont look at you, they GLARE at you, scowling the whole time. Dunno why, but I am nice and give good service even tho my tip is always zero.
Oh well, 2 years from now I wont have to do it anymore...JFK
Why?