I don't think that is entirely accurate. They tend to work on the individual level. If a person is willing to talk to the chaplain, a lot of things can be straightened out. Unfortunately many these days don't talk to the chaplain or even go to church or whatever meeting place their flavor of religion offers. So they are missing out. The clergy is doing everything they can to the best of their ability to encourage people to swing on by and check it out, but it's a tough sell these days.