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Exclusive: HP's printer team in espionage drama
theregister.co.uk ^

Posted on 05/28/2003 10:06:50 PM PDT by chance33_98

Exclusive: HP's printer team in espionage drama

By Ashlee Vance in San Francisco Posted: 28/05/2003 at 21:09 GMT

Hewlett-Packard's top secret printer labs are under attack from an audacious rival using the art of deception to gather confidential information.

A group of engineers working on HP's next-generation network laser printer have come under siege from a competitor, The Register has learned. Employees have received calls at work and at home from faux members of the HP team, asking for details on a new 9500 series printer code-named Nozomi. HP has fingered the culprit, we are told, although the company's identity cannot be released at this time.

The calls started to come into HP's Boise, Idaho labs close to one month ago. The spies would pretend to be supervisors from another part of HP. They would grill engineers about ink cartridges and Nozomi's design. Some workers were also called at home with the spy pretending to take a survey about technology and, yes, ink cartridges.

"They know the projects people are working on and where they live," a source said. "They pretend to be someone from another office and ask various questions. They're very smooth in their delivery."

An HP spokeswoman declined to comment for this story.

HP suspects that a competitor has backed the espionage campaign with close to $1 million in funding. An HP executive flew to Boise to instruct employees on what to do when the enemy (or the press) calls. Placards with directions have been placed throughout the well-guarded labs.

HP has a number of fierce competitors in the printer space, including Lexmark, Canon, Epson. and new rival Dell.

Corporate espionage is a somewhat common practice in the IT industry. Oracle admitted to keeping an eye on Microsoft by hiring a lobby group, IGI, to buy garbage from pro-Microsoft lobbyists.

One of HP's competitors appears to have taken a similar course. HP dominates the printer market and makes a killing in the process, so it stands to reason that rivals want to be in the know. In its last quarter, HP's printing and imaging business generated $918 million in profits. ®


TOPICS: Business/Economy; Miscellaneous
KEYWORDS: hp; industrialespionage

1 posted on 05/28/2003 10:06:50 PM PDT by chance33_98
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To: chance33_98

Not fancy, but the best damn printer I've owned.

2 posted on 05/28/2003 10:26:48 PM PDT by martin_fierro (A v v n c v l v s M a x i m v s)
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To: chance33_98
My guess would be on Dell. Dell is very aggressive. Note that this campaign is not illegal.
3 posted on 05/28/2003 11:37:53 PM PDT by ikka
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To: ikka
My guess would be on Dell. Dell is very aggressive. Note that this campaign is not illegal.

Theft by deception or wire fraud come to mind (what is being stolen is intellectual property). I'm sure a good prosecutor could find others.

Jack

4 posted on 05/29/2003 4:29:48 AM PDT by JackOfVA
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To: chance33_98
if they are going to be that brazen about stealing hp's trade secrets why don't they just get someone hired there? </sardonic>
5 posted on 05/29/2003 4:33:58 AM PDT by HiTech RedNeck
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To: martin_fierro
Their laser printers are the best. Epson whips their a$$ in the color inkjet market at every price range.
6 posted on 05/29/2003 1:17:37 PM PDT by boris (Education is always painful; pain is always educational)
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