To: sarcasm
There are lots of industries heading to India. One of the most surprising for me was the call center/telemarketing industry. The labor costs between 20-30% of what it is in the US. You'd be amazed how many of your calls to customer service departments aren't answered in the US.
To: sharktrager
Re: There are lots of industries heading to India. One of the most surprising for me was the call center/telemarketing industry. The labor costs between 20-30% of what it is in the US. You'd be amazed how many of your calls to customer service departments aren't answered in the US.
Convergy's (Cincinnati Bell spin-off) has open a call center in India that holds 1,900 seats. They plan to lay off 900 more in the USA this year:
http://www.crmdaily.com/perl/story/15176.html
http://www.convergys.com/pdf/brochures/india_brochure.pdf
55 posted on
03/18/2003 12:54:56 PM PST by
Pro-Bush
(Our day to shine has come...)
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