[sharktrager]

There are lots of industries heading to India. One of the most surprising for me was the call center/telemarketing industry. The labor costs between 20-30% of what it is in the US. You'd be amazed how many of your calls to customer service departments aren't answered in the US.

[Pro-Bush]

Re: There are lots of industries heading to India. One of the most surprising for me was the call center/telemarketing industry. The labor costs between 20-30% of what it is in the US. You'd be amazed how many of your calls to customer service departments aren't answered in the US.

Convergy's (Cincinnati Bell spin-off) has open a call center in India that holds 1,900 seats. They plan to lay off 900 more in the USA this year:

http://www.crmdaily.com/perl/story/15176.html

http://www.convergys.com/pdf/brochures/india_brochure.pdf