One of the problems with film reviews is that enjoying or disliking most films is a combination of a person's tastes, and maybe more importantly, the mood they happen to be in when they see it. Even some movies which in every way absolutely reek can be enjoyed if you're in the right frame of mind (
Plan Nine Fron Outer Space comes to mind), and some "classics" will put you to sleep.
Most reviewers haven't any better knowledge of or taste in films than you or me. Their job is to express either disgust or pleasure in grossly exaggerated prose several times a week. Most of them seem to suffer from peptic ulcers.
PS: I enjoyed Chocolat but that doesn't mean you're wrong that in your opinion it absolutely sucked.