[bvw]

You underestimate the numbing tyranny of the familiar procedure, even among people committed since childhood to careful work and diligence, even in a high tech environment.

[myrabach]

I don't agree with you in the least... we are talking about the lives of people considered by many in the public and most of those in NASA, to be super heros... the cream of the crop... the best of the best. I hardly would categorize that as numbing tyranny of familiar procedure.