Dear Lands' End,
I have been a regular customer almost since you began your catalog service. I have ordered many, many items including outdoor wear and school uniforms. I have a huge pile of your catalogs on my kitchen counter. I have recommended your products to many of my friends.
But that may have to change.
I was stunned to learn that you have started using your catalogue and website for flagrant political purposes. Rob Reiner is a radical socialist who wrote Al Gore's speech attacking President Bush earlier this year. And his organization is not a "children's charity" - it is a very liberal political action group that supports radical changes in child care, primarily increased government taxation and concomitant control over my children. If you investigate, you will see that "I Am Your Child" wants to raise taxes in order to place children more and more under government control and supervision.
I would think you would see that, the more of my paycheck is taken away for government giveaway programs, the less disposable income I will have to spend at Land's End. Even if you don't see that simple equation, you should stay out of politics because you are bound to anger at least one half of your customers.
I expect an apology and an explanation. In the absence of any response - or if you simply send a canned Email response - I will cancel my account and cease to purchase any more of your products.
Yours sincerely,
An American Mother (address)