[Dallas]

SBC is catching hell in Dallas because of a complete 911 failure, and the backup system crashed too. SBC can't explain it, and city officials are threatning to change services.

Now my complaint.....We've had fiber optic cable, and a switching station 700 feet from our home for over a year and a half, and there is still no broadband available. Even more ridiculous, I had ISDN lines installed, but SBC offers no ISDN service since Prodigy took over.

Thanks for listening...I feel better now

[Trust but Verify]

I heard about the problem in Dallas. 9-1-1 is what both my husband and I are involved in, but in Wisconsin. That has never happened up here and thank God for it.

As for your problems obtaining broadband, is there a regulatory environment that has made it less attractive for SBC to offer DSL? In Wisconsin, we have it almost everywhere, but Illinois PUC wanted us to give physical access to our remotes to competitors. Rather than allow that, they just didn't offer the service.

[eno_]

Actually the fiber and the DLC in your neighborhood prevent you from getting DSL. The DSLAM wants copper all the way from it to your DSL modem. And since the telcos won't open their DLC cabinets to competitors, and are barred from putting new-generation DSLAMs out in those cabinets, you get no DSL.