[InfraRed]

I cut off Nutscape development and support for all of our internet apps over two years ago.

I use Mozilla. When presented with a website that does not render properly - an occurrence that has lately become quite rare - I do not go out of my way to load IE. I have absolutely no desire, or need, to jump through hoops. Instead, I simply take my business elsewhere.

I don't expect a 'webmaster' to develop custom pages to support every possible browser, but I do expect adherence to industry wide standards and the avoidance of unnecessary proprietary cra features. For the same reason, I am also not likely to do business with a store that employs no English speaking sales people. Spare me the Arabic, Chinese, Spanish, Ebonics, MS specific tags, etc.

I have personally cancelled thousands of dollars in purchases from unfriendly websites, and have instead done business with their competition. I have also recommended the competition to a significant number of other buyers. Driving customers away is no way to run a business.

It has become very easy to find multiple sources for products. If you cannot, or will not, produce a website that caters to all of your customers, your competition will (and is).

[pt17]

Driving customers away is no way to run a business

You're absolutely right. In the last year and a half, we've had no customer or prospect demands for anything other than IE (for advanced B-B internet-based applications, not website stuff) on Windows PCs. Also, the cost of developing such applications is sufficiently high as to preclude development for browsers with minimal market share. If the market was there, we'd build for it but we're in the business of meeting our customer needs and requirements. We're not in the business of participating in any technology crusade.